Claim: 98% of humanities and 75% of social science academic articles go uncited.
Problem: This research included all items published in journals including letters to the editor, and even obituaries! - Basically things that were obviously never meant to be cited.
This research is also rather old. The original claim comes from the late 80s and early 90s.
Okay, New research:
Social Science citations doing much better. Humanities are doing as bad as ever at less than 20% citation rate.